Privacy Policy

At PillPod, accessible from hello@pillpod.com.au, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make use of our services.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing address, and shipping address when you create an account or place an order.
  • Payment Information: We collect payment details when you make a purchase. All payment transactions are processed through a secure payment processor.
  • Non-Personal Information: This includes data collected automatically when you visit our site, such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information
We may use the information we collect in the following ways:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders or inquiries.
  • To improve our website, products, and services.
  • To send you promotional materials and updates, if you have opted in to receive such communications.
  • To comply with legal obligations and protect our rights.

3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, shipping, and email marketing.
  • Legal Authorities: We may disclose your information when required by law or in response to legal requests.

4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights
Under the Australian Privacy Principles, you have the right to:

  • Access your personal information held by us.
  • Request corrections to your personal information.
  • Opt-out of receiving marketing communications from us.
  • Request the deletion of your personal information, subject to certain exceptions.

To exercise any of these rights, please contact us using the contact information below.

6. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files that are placed on your device when you visit our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

7. Third-Party Links
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the updated effective date. Your continued use of the site after any changes constitutes your acceptance of the new policy.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

PillPod
Email: hello@pillpod.com.au

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